When you send documents via e-mail or I-fax, each page is sent as a separate image attached to an e-mail message or a separate TIFF image attached to an I-fax. The file extension for the document matches the file format that you select for sending. The file name is assigned as follows:. If you set the file name: The file name is composed of the file name as entered, plus three digits that represent the page number of the image.
DragonsRule This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. Bottman wrote: You would need to check if the DNS server has the correct details for the scanner and computer. Certainly sounds like DNS, but the issue appears to be with the computer names, not the scanner. Justin This person is a verified professional.
Bill This person is a verified professional. As mentioned check DNS settings. I have initiated a refresh of its DNS, re-added the scan button, and it worked. Thank you all This topic has been locked by an administrator and is no longer open for commenting. Download firmware for your Canon product.
Browse our frequently asked questions. Find contact numbers or product support. Send your Canon product for service or repair. Expert services to keep your equipment working perfectly.
Canon Professional Services. CPS members can find the right contact for each country and get through to the experts who can help you. Expert services to keep your equipment working perfectly, enhance its imaging performance or repair it. For the settings before using the scan to file server function SMB related information , setting the IP address related information , setting shared folder related information , and setting the machine for scan to file server are required.
This section describes the machine settings for scan to file server after the IP address and shared folder have been set. Follow the procedure below to set up the send files function of the machine.
Press Main Menu. You can also leave this field blank. This name is displayed in Windows Explorer, etc. Enter the same name as that of the target computer that has the shared folder in which to store the scanned document.
The typed comment is displayed on the network. To avoid network congestion, select this. Press Main Menu to return to the Main Menu screen. To send documents to a file server, specifying address is required. As well as entering a file server address directly, you can specify the file server address using the Address Book or One-touch registered beforehand. This section describes the instructions on how to register file server address in the Address Book or One-touch.
This section describes how to register destinations from the Additional Functions screen. If a password has been set for the Address Book, enter the password to enter Address Book Settings menu. Enter the password using - numeric keys , then press [OK]. Network transmission is not possible until this startup time has elapsed.
To send documents to a file server, specifying address is required. As well as entering a file server address directly, you can specify the file server address using the Address Book or One-touch registered beforehand. This section describes the instructions on how to register file server address in the Address Book or One-touch. This section describes how to register destinations from the Additional Functions screen.
If a password has been set for the Address Book, enter the password to enter Address Book Settings menu. Enter the password using - numeric keys , then press [OK].
Registered destinations are sorted in the Address Book by its recipient's name, in alphabetical order. Network transmission is not possible until this startup time has elapsed. Use the software keyboard to enter the host name. A host name is a unique name assigned to identify each host computer that provides services on the Internet. In this entry box, enter the name of the file server on the network as the destination of the send job.
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